Shipping policy

Shipping Policy

Effective Date: 31AUG2023

Thank you for choosing Bite Back Brand for your island-inspired treasures and fishing fashion needs. This Shipping Policy outlines important information regarding the shipment of your orders from our website (the "Site"). By placing an order with us, you agree to the terms and conditions described in this policy.

1. Order Processing

  • Processing Time: All orders are processed within 3 days after payment is received. Please note that processing time may vary for custom or personalized items.

  • Order Verification: To prevent fraud and protect our customers, we may conduct order verification checks. This process may require additional time.

2. Shipping Methods

We offer various shipping methods to accommodate your needs:

  • Standard Shipping: Our standard shipping method typically takes 7-10 to reach its destination.

  • Expedited Shipping: For faster delivery, you can choose our expedited shipping option, which usually takes 3-6 days.

  • International Shipping: We offer international shipping to select countries. Please refer to our international shipping options during checkout.

3. Shipping Fees

Shipping fees are calculated based on your location, selected shipping method, and order weight. You will see the shipping cost during the checkout process before finalizing your purchase.

4. Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. You can use this information to track your order's progress and estimated delivery date.

5. Delays and Issues

While we make every effort to ensure timely delivery, please note that delays may occur due to factors beyond our control, such as weather conditions, customs clearance, or carrier-related issues. We appreciate your patience in such circumstances.

6. Customs and Import Duties

For international orders, please be aware that customs and import duties may apply. These fees are the responsibility of the recipient and are not included in our shipping fees or product prices.

7. Address Accuracy

It is essential to provide accurate and complete shipping information during checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Please double-check your shipping address before confirming your order.

8. Returns Due to Shipping Issues

If your order is returned to us due to shipping issues caused by incomplete or incorrect addresses provided by you, refusal of the shipment, or failure to claim the package from the carrier, additional shipping charges may apply for reshipment.

9. Contact Us

If you have questions or concerns regarding our Shipping Policy or your specific order, please contact us at bitebackbrand@gmail.com

Thank you for choosing Bite Back Brand. We appreciate your business and look forward to providing you with the best island-inspired treasures and fishing fashion.